In winter, bring snow chains. Depending on the snow, you may need them for the drive up to the ridge. More about the journey on the Contact page.
Good to know
Practical information for your stay
So you know what to expect, and what to pack just in case.
Check-in from noon or 2 pmIf you have lunch with us on arrival, check-in is from 12 noon. If your stay starts with dinner, you can arrive from 2 pm. If you are arriving later, we will be happy to give you the details.
Check-out by 10 amPlease end your stay and vacate your room by 10 in the morning.
Indoor shoesIndoor shoes or slippers are worn inside the lodge, so please bring a pair with you.
Bed linen includedBed linen is always provided and included in the price, so there is no need to bring your own. Guests make up their own beds.
Parking at the lodgeThe car park at the lodge is free and has room for 15 cars. If a parking attendant stops you at the car park by Hotel Charbulák on your first arrival, just say you are coming to us. You will then usually receive parking cards.
Pick-up from the busBy prior arrangement we will be happy to pick you up from the bus stop in Staré Hamry. Coaches cannot drive all the way up to the lodge, with exceptions only by arrangement.
No dogsUnfortunately we cannot accommodate guests with dogs.
No smoking in the buildingsYou can smoke outside, but we have no designated smoking area.
Deposit by transfer, balance at the lodgeYou pay the deposit by bank transfer based on the invoice we send you, and if you wish, the whole stay in advance. The balance is paid at the lodge in cash or by QR code bank payment. Card payment is not possible.
Wi-Fi throughout the lodgeThe connection is free, and there is no TV on purpose.
Diets and allergiesLet us know when you book and our kitchen will adapt.
Children and bedsIn your enquiry, list the adults and the children by age. A child under 2 without their own bed and meals costs CZK 100 per night. We lend a cot free of charge, just mention it in your message. A room can also take more guests than it has beds, on an extra bed or on your own folding bed. We will be happy to give you the details on how children's ages are counted, a child under 2 with their own bed and the number of guests per room.
Nearest services
Doctor, shop and pharmacy
We are up on the ridge at 815 metres, and the valley is quite a way down. It is good to know in advance where you would go if needed.
- Mountain rescue
- The Mountain Rescue Service station is right on Gruň, tel. +420 606 769 010. The emergency line 1210 runs around the clock.
- General practitioner
- Staré Hamry 283 (by the municipal office), about 8.5 km, roughly 20 minutes by car. We recommend booking an appointment in advance.
- Paediatrician
- Ostravice 577, about 18 km, roughly half an hour by car.
- Hospital with emergency care
- Frýdek-Místek, emergency department open around the clock, about 37 km, roughly 50 minutes by car.
- Pharmacy
- The nearest is in Frýdlant nad Ostravicí, about 24 km. Pharmacies in the area are usually closed at weekends, so please bring any medicines with you.
- Grocery shop
- Staré Hamry, about 8.5 km, and Bílá, about 10 km. Outside opening hours the shop in Bílá is self-service and you pay by card.
- Petrol station
- Ostravice, about 17 km. There is none closer to the lodge, so fill up on your way up.
- Food and drink on the ridge
- Hotel Charbulák is 8 minutes on foot, Švarná Hanka and Ski Park Gruň about 20 minutes. Opening times change with the season, so it is best to call ahead.
Distances are by road and times apply in good weather. In winter, allow more time for the journey.
No dates yet? See when we have availability.
Check availabilityPlan your stay
Call +420 731 604 114 or write to us. We will get back to you as soon as we can.